Wednesday, March 10, 2010

Training Day - Friday, March 12th

Friday, March 12th is a Servcom USA Employee Training day. Our office will be closed for routine service calls the entire day.

For emergencies only, please call our main phone number and leave a message.

Wednesday, February 10, 2010

Servcom Closing for President's Day

Servcom USA will be closed for President's Day on Monday, February 15th.

Thursday, December 10, 2009

New Terms of Service Posted

Check out our updated Terms of Service on our website here. (Javascript is required to view the TOS in-browser, but you can download the PDF from a link on the same page.)

These are the same Terms we've been operating under for the past few years, but we took the time to polish them and post them where it's easy to get to them.

Monday, December 7, 2009

The Big Story of 2010

We are not quite ready to close the books on 2009, but I wanted to give you a heads up on the big story of 2010: energy.

The EPA today announced that carbon dioxide has been labelled a pollutant and can be regulated. This is a big step forward for energy regulation and is our first real indication of what the energy economy will be experiencing over the next five years.

Simply put: in the near and middle terms, you should expect energy costs to rise under any form of regulation. Here in the Southeast, we get a significant fraction of our energy from coal. And that means the cost of running your computers - especially servers - is probably going to change from an afterthought to a real concern.

Given the slow pace of economic recovery so far, your organization is probably not ready to absorb a larger electricity bill every month. But here is the good news: the technology to improve performance AND save energy is already here in the computer industry! Servcom USA already has a long list of tools and technologies that can save your organization real dollars over the coming years: virtualization, server- and cloud-computing, power management optimization, and newer Operating Systems that use existing resources more efficiently.

Your IT department can - and should - be the model for how the rest of your organization deals with energy as we transition to a more regulated energy market. Let us show you how!

Friday, December 4, 2009

December and New Year's Closing Dates

Servcom USA will be closed from December 23rd through December 27th.

We will reopen on December 28th.

We will also be closed on December 31st and January 1st, returning on January 4th.

Thursday, November 19, 2009

Windows 7 Upgrades from Dell

Many of our clients bought Dell computers with a Windows 7 upgrade option in the past 90 days. We are now receiving the upgrade discs and are ready to being performing the system ugprades.

Upgrades are priced as follows:
  • $199 for all clients without an agreement

  • Just 1.5 Hours under your Block Hours agreement

  • Free for all Managed Services clients!

All prices are per-computer, include the Windows 7 upgrade, driver upgrades, and a system compatibility assessment.

Not sure whether your system qualifies for an upgrade? Grab your system tag number and call our office. We'll be able to assist you in determining whether your new Dell computer qualifies. (We can also help you find your system tag.)

Wednesday, November 4, 2009

Shawn's Favorite Windows 7 Feature

Today's Windows 7 favorite feature comes from Shawn, our Shop technician. Shawn works with all the systems that come into our shop. He's the one who has to whip reformatted systems into shape before they get delivered. He's also the technician who sees the most problems with incompatible hardware.

Windows 7 introduces an exciting new feature that enables complete compatibility for programs and devices that worked in XP, but may have not worked under Vista. Don't worry about replacing that old database or scanner - Windows 7's new compatibility features allow you to install and run the application on your new desktop or laptop, without any hassles or troubleshooting.

Check out this video:


Thanks to ZDNet for putting up this walk-through.