SERVCOMUSA will be closing early Friday May 30th at 1:00pm
Closed June 2
Closed June 3
for our technicians to attend training.
In the event of an emergency, please contact Jennifer at 803-329-2867
Monday, April 14, 2008
*******SERVCOMUSA’s CLOSING DATES *******
Thursday, April 10, 2008
New Management Tools
As part of our continued commitment to business excellence, I'm proud to share with you the news that we have been recognized by Autotask Corporation as one of their Top-Rated Service Providers.
We earned this recognition by implementing their award-winning IT Services management software to run our services business.
Autotask will help us maintain a more accurate history of your systems and services that we provide to you, as well as improve the level of detail and timeliness of the service details we capture as part of our work on your behalf.
As part of this software, we are now able to provide you with your own private web portal to make it easier for you to send us service request, track the status of those requests, work with us on long-term projects, and even see your invoices.
If you'd like more information about the powerful new system and processes we are implementing, I can forward to you a white paper prepared by Autotask Corporation that goes into detail about how their software helps technology solution providers to run our businesses better, and deliver "Top-Rated Service."
Tuesday, April 8, 2008
Maintenance Notice
When: 4/9/08
What: Network Maintenance
Impact: Up to 10 minutes of service interruption
Details:
On April 9, 2008 we will be conducting maintenance on our network to add features that will provide greater redundancy. We will be performing this maintenance between the hours of 2:00 a.m. and 6:00 a.m. EDT. During this time you may experience up to 10 minutes of intermittent latency, packet loss, and downtime.
Due to the nature of the maintenance, it must be performed during our maintenance window. We apologize for any inconvenience this may cause. Please let us know if you have any questions or concerns.
Reagrds,
HostMySite Dedicated Support Team
What: Network Maintenance
Impact: Up to 10 minutes of service interruption
Details:
On April 9, 2008 we will be conducting maintenance on our network to add features that will provide greater redundancy. We will be performing this maintenance between the hours of 2:00 a.m. and 6:00 a.m. EDT. During this time you may experience up to 10 minutes of intermittent latency, packet loss, and downtime.
Due to the nature of the maintenance, it must be performed during our maintenance window. We apologize for any inconvenience this may cause. Please let us know if you have any questions or concerns.
Reagrds,
HostMySite Dedicated Support Team
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