New Year's Hours and Closing Dates

Servcom USA will be holding special holiday hours from Monday, December 27th through Thursday, December 30th. For this week, we will only be working on critical issues and completing our end-of-year tasks. For non-critical tickets, we will be escalating tickets on a case-by-case basis. We ask that all tickets be opened through the Client Access Portal, when possible.

Servcom USA will be closed in observance of New Year's from December 30th, 2010 through January 2nd, 2011. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Monday, January 3rd, 2011.

Have a Happy New Year!

Christmas Closings

Servcom USA will be closed in observance of Christmas from December 23rd through December 26th, 2010. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Monday, December 27th.

From all of us here at Servcom USA, have a Merry Christmas!

Training Day - December 17th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Friday, December 17th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Closing Date - Thanksgiving Weekend, November 24th - 28th

Servcom USA will be closed in observance of Thanksgiving from November 24th through November 28th, 2010. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Monday, November 29th.

Have a Happy Thanksgiving!

Closing Date - Veterans Day, November 11th

Servcom USA will be closed in observance of Veteran's Day on November 11th, 2010. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Friday, November 12th.

Email is back up

We have completed our initial migration to our new, High-Availability online email service! If you sent anyone at Servcom USA an email anytime on Wednesday, and it bounced back to you, please resend it now.

Temporary Email Outage

Our email server is down for migration-related maintenance at the moment. If a message you send bounces back, please wait until we get the email flow back up and running.

Closing Date - Columbus Day, October 11

On Monday, October 11th, Servcom USA will be closed for Columbus Day.

Please note that all tickets and issues opened through email or the Client Access Portal on the 6th will be recieved on October 12th at 10:00am.

Training Day - September 24th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Friday, September 24th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Closing Date - Labor Day, September 6

On Monday, September 6th, Servcom USA will be closed for Labor Day.

Please note that all tickets and issues opened through email or the Client Access Portal on the 6th will be recieved on September 10th at 10:00am.

Training Day - August 16th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Monday, August 16th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Closing Date - August 6th

On Friday, August 6th, Servcom USA will be closed.

Please note that all tickets and issues opened through email or the Client Access Portal on the 6th will be received on August 9th at 10:00am.

Training Day - July 30th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Friday, July 30th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

July 4th Weekend Closing Date - July 5th

On Monday, July 5th, Servcom USA will be closed in observance of the July 4th Holiday weekend.

Please note that all tickets and issues opened through email or the Client Access Portal on the 5th will be received on July 6th at 10:00am.

Training Day - June 14th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Monday, June 14th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Memorial Day Closing - May 31st

On Monday, May 31st, Servcom USA will be closed for Memorial Day.

Please note that all tickets and issues opened through email or the Client Access Portal on the 31st will be received on June 1st at 10:00am.

Training Day

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Monday, May 10th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Service Disruption

Our technicians will be upgrading our network infrastructure on Friday, April 2nd from 12:00 pm until 8:00 pm.

These changes will result in a more efficient network and improved performance for our LifeSaver monitoring platform.

During this window, the LifeSaver Monitoring platform and the remote support link on the website may be unavailable. If you cannot login or contact us for remote support, please try again after 30 minutes.

Thank you and have a Happy Easter!

Training Day

Servcom USA will be closed on Monday, April 12 for technician training. If you have an emergency, please call our office. For all non-emergency matters, please contact us via email or wait until Tuesday to phone.

Servcom USA Closing Date

Servcom USA will be closed in observance of the Easter Holiday on Friday, April 2nd, 2010.

Back Online

All services are now online and confirmed working.

If you notice any problems with a Servcom USA provided service, please contact our office by phone immediately.

Thanks for your patience during this unexpected network outage.

Network Outage

Due to problems with our ISP, Servcom USA's network is currently down, pending equipment changes and repairs.

Please be aware that this may affect our ability to deliver some services and slow our response times while this problem is being addressed. We apologize for any inconvenience this may cause our valued clients.

Check back for updates.

Training Day - Friday, March 12th

Friday, March 12th is a Servcom USA Employee Training day. Our office will be closed for routine service calls the entire day.

For emergencies only, please call our main phone number and leave a message.

Servcom Closing for President's Day

Servcom USA will be closed for President's Day on Monday, February 15th.