*******SERVCOMUSA’s CLOSING DATES *******

SERVCOMUSA will be closing early Friday May 30^th at 1:00pm

Closed June 2

Closed June 3

for our technicians to attend training.

In the event of an emergency, please contact Jennifer at 803-329-2867

New Management Tools

As part of our continued commitment to business excellence, I'm proud to share with you the news that we have been recognized by Autotask Corporation as one of their Top-Rated Service Providers.

We earned this recognition by implementing their award-winning IT Services management software to run our services business.

Autotask will help us maintain a more accurate history of your systems and services that we provide to you, as well as improve the level of detail and timeliness of the service details we capture as part of our work on your behalf.

As part of this software, we are now able to provide you with your own private web portal to make it easier for you to send us service request, track the status of those requests, work with us on long-term projects, and even see your invoices.

If you'd like more information about the powerful new system and processes we are implementing, I can forward to you a white paper prepared by Autotask Corporation that goes into detail about how their software helps technology solution providers to run our businesses better, and deliver "Top-Rated Service."

Maintenance Notice

When: 4/9/08
What: Network Maintenance
Impact: Up to 10 minutes of service interruption
Details:

On April 9, 2008 we will be conducting maintenance on our network to add features that will provide greater redundancy. We will be performing this maintenance between the hours of 2:00 a.m. and 6:00 a.m. EDT. During this time you may experience up to 10 minutes of intermittent latency, packet loss, and downtime.

Due to the nature of the maintenance, it must be performed during our maintenance window. We apologize for any inconvenience this may cause. Please let us know if you have any questions or concerns.

Reagrds,
HostMySite Dedicated Support Team

Jennifer’s update

As most of you know, Jennifer is back. We have posted a picture of her new addition, "Abby." Born December 12,2007. She weighed 5lbs, 12oz.

Office 2007 Conversion

If you haven't upgraded to Office 2007, now is the time!

If you can't upgrade for some reason, those of you running Office 2003 and earlier versions can use the converter to open the new 2007 files. The update takes four minutes to download and install on a broadband connection.

Download the converter here.

Servcom Email Server Offline

Nobody's perfect! Our email server was offline for a brief period last night. If you sent us an email after 6pm on February 12^th and got a message that your email was delayed, it should come through this morning. If your email was returned NOT DELIVERABLE, please resend it. We apologize for any inconvenience and assure our customers that delayed email will not impact our service delivery.

Buy Servcom Stuff!

Want to show the world who your favorite IT consultants are? Grab a t-shirt or coffee mug at our new online shop.

Want to help expand your brand? How about generating some income for your non-profit? Call or email us to see how an online storefront can help you sell your business.