Monday, July 19, 2010

Training Day - July 30th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Friday, July 30th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Monday, June 28, 2010

July 4th Weekend Closing Date - July 5th

On Monday, July 5th, Servcom USA will be closed in observance of the July 4th Holiday weekend.

Please note that all tickets and issues opened through email or the Client Access Portal on the 5th will be received on July 6th at 10:00am.

Thursday, June 3, 2010

Training Day - June 14th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Monday, June 14th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Monday, May 17, 2010

Memorial Day Closing - May 31st

On Monday, May 31st, Servcom USA will be closed for Memorial Day.

Please note that all tickets and issues opened through email or the Client Access Portal on the 31st will be received on June 1st at 10:00am.

Monday, April 26, 2010

Training Day

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Monday, May 10th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Thursday, April 1, 2010

Service Disruption

Our technicians will be upgrading our network infrastructure on Friday, April 2nd from 12:00 pm until 8:00 pm.

These changes will result in a more efficient network and improved performance for our LifeSaver monitoring platform.

During this window, the LifeSaver Monitoring platform and the remote support link on the website may be unavailable. If you cannot login or contact us for remote support, please try again after 30 minutes.

Thank you and have a Happy Easter!

Training Day

Servcom USA will be closed on Monday, April 12 for technician training. If you have an emergency, please call our office. For all non-emergency matters, please contact us via email or wait until Tuesday to phone.