Monday, April 26, 2010

Training Day

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Monday, May 10th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Thursday, April 1, 2010

Service Disruption

Our technicians will be upgrading our network infrastructure on Friday, April 2nd from 12:00 pm until 8:00 pm.

These changes will result in a more efficient network and improved performance for our LifeSaver monitoring platform.

During this window, the LifeSaver Monitoring platform and the remote support link on the website may be unavailable. If you cannot login or contact us for remote support, please try again after 30 minutes.

Thank you and have a Happy Easter!

Training Day

Servcom USA will be closed on Monday, April 12 for technician training. If you have an emergency, please call our office. For all non-emergency matters, please contact us via email or wait until Tuesday to phone.

Friday, March 19, 2010

Servcom USA Closing Date

Servcom USA will be closed in observance of the Easter Holiday on Friday, April 2nd, 2010.

Back Online

All services are now online and confirmed working.

If you notice any problems with a Servcom USA provided service, please contact our office by phone immediately.

Thanks for your patience during this unexpected network outage.

Network Outage

Due to problems with our ISP, Servcom USA's network is currently down, pending equipment changes and repairs.

Please be aware that this may affect our ability to deliver some services and slow our response times while this problem is being addressed. We apologize for any inconvenience this may cause our valued clients.

Check back for updates.

Wednesday, March 10, 2010

Training Day - Friday, March 12th

Friday, March 12th is a Servcom USA Employee Training day. Our office will be closed for routine service calls the entire day.

For emergencies only, please call our main phone number and leave a message.