Tuesday, December 14, 2010

Christmas Closings

Servcom USA will be closed in observance of Christmas from December 23rd through December 26th, 2010. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Monday, December 27th.

From all of us here at Servcom USA, have a Merry Christmas!

Training Day - December 17th

In order to continue improving our services, Servcom USA will be conducting a training day for our technicians and employees on Friday, December 17th.

Please be aware that our technicians will be limited in their availability to respond to non-emergency service calls during regular business hours. As always, please call our office to report service disruptions, or go online to our Client Access Portal and submit a ticket.

Monday, November 22, 2010

Closing Date - Thanksgiving Weekend, November 24th - 28th

Servcom USA will be closed in observance of Thanksgiving from November 24th through November 28th, 2010. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Monday, November 29th.

Have a Happy Thanksgiving!

Wednesday, November 3, 2010

Closing Date - Veterans Day, November 11th

Servcom USA will be closed in observance of Veteran's Day on November 11th, 2010. All tickets received via email, phone, or the Client Access Portal will be answered beginning at 10 AM on Friday, November 12th.

Wednesday, October 13, 2010

Email is back up

We have completed our initial migration to our new, High-Availability online email service! If you sent anyone at Servcom USA an email anytime on Wednesday, and it bounced back to you, please resend it now.

Temporary Email Outage

Our email server is down for migration-related maintenance at the moment. If a message you send bounces back, please wait until we get the email flow back up and running.

Friday, October 8, 2010

Closing Date - Columbus Day, October 11

On Monday, October 11th, Servcom USA will be closed for Columbus Day.

Please note that all tickets and issues opened through email or the Client Access Portal on the 6th will be recieved on October 12th at 10:00am.